FUSIONEDGE SOLUTIONS PRIVATE LIMITED

Cancellation Policy

At FusionEdge Solutions Private Limited, we prioritize transparency and fairness in all our dealings, including cancellations. Please review our comprehensive cancellation policy below:

Consumed Tokens/Credits

Tokens and credits represent prepaid resources within our services. For transparency and consistency, once these resources are consumed, they are non-refundable. However, we understand that unintentional purchases can occur, particularly by minors or due to accidental clicks. In such cases, refund requests within 48 hours of the transaction will be reviewed with empathy and processed accordingly. Please contact our support team for assistance.

Refund Eligibility

• Mistaken Purchases: Refunds are available for unintentional purchases made within 48 hours, as mentioned above. Please contact our support team.
• Subscription Cancellations: Cancellations during an active subscription period will not result in prorated refunds. Access will continue until the end of the term.
• Service Interruptions: We reserve the right to suspend or terminate services for policy violations or non-compliance with our terms. Refunds will not be provided in such cases.
• Special Cases: In unique or extenuating circumstances, we may consider exceptions to the general policy at our discretion. Please contact our support team to discuss.

Contact Us

For any inquiries or clarification regarding our cancellation policy, please don't hesitate to reach out to our support team at fusionedgesolution@gmail.com. We're committed to providing prompt and effective assistance.